Medical Office ManagerCharleston ENT & Allergy is a people-first organization driven by intellectual curiosity, collaboration, and a deep passion for exceptional patient care. We lead with compassion, clarity, and purpose — and we're looking for a Medical Office Manager who wants to grow with us and help shape the future of our clinics.This role is ideal for someone who loves developing people, improving systems, and creating an environment where both patients and staff thrive.As a Medical Office Manager, your impact is defined across five key areas:Outstanding Patient Care: You champion excellent service and high-quality care by supporting consistent workflows, encouraging accountability, and always looking for ways to improve how we serve our patients.Staff Growth and Development: You believe people are developed, not managed. You coach, mentor, and support team members through feedback, performance improvement, and professional growth.Team Collaboration: You act as a bridge between staff, providers, and leadership. You work alongside the front office team, support back office staff, and partner with providers to keep clinic operations running smoothly.Personal and Professional Growth: You are committed to learning and to sharing what you learn. You bring curiosity, creativity, and humility, and you encourage those same qualities in others.Flexibility and Process Improvement: You thrive in a fast-changing healthcare environment. You help implement new workflows and technologies while maintaining consistency, quality, and operational integrity across multiple locations.QualificationsProven ability to create and sustain a positive, professional, and engaged workplaceComfort adapting in a fast-paced and sometimes unpredictable environmentPassion for collaboration, teamwork, and shared successStrong communication and leadership skillsExperience with Microsoft tools (Word, Excel, SharePoint, PowerPoint, Teams); experience with NextGen EMR, LeadingReach, or Rhinogram is a plusBackground in customer service or direct patient care with leadership responsibilityYou will be part of a mission-driven team that values people, encourages innovation, and supports both personal and professional growth. We believe great care starts with a great culture, and we invest in the leaders who help create it.If you are energized by developing people, improving systems, and making a meaningful impact in healthcare, we would love to meet you.
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