Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off

Medical Office Manager

Summary

The Medical Office Manager oversees daily operations for a growing dialysis program and private kidney‑specialist clinic. This role ensures smooth patient flow, compliant clinical processes, and efficient administrative performance across both chronic kidney disease (CKD) and end‑stage renal disease (ESRD) services. The manager supports physicians, nurses, and dialysis staff while maintaining a high‑quality, patient‑centered environment.

Key Responsibilities

• Lead front‑office and clinical support operations, including scheduling, intake, and patient communication
• Coordinate dialysis and nephrology appointment workflows, lab tracking, and chronic‑care follow‑ups
• Manage staff performance, training, and daily task assignments
• Oversee medical records, EHR accuracy, dialysis reports, and regulatory documentation
• Ensure compliance with CMS, state regulations, and dialysis‑specific quality metrics
• Support billing, insurance verification, authorizations, and referral management
• Maintain inventory, supplies, and equipment readiness for both clinic and dialysis operations
• Partner with leadership to improve workflows, patient experience, and operational efficiency

Qualifications

• Experience in medical office management or healthcare administration
• Knowledge of nephrology, dialysis operations, or chronic‑care workflows preferred
• Strong leadership, communication, and organizational skills
• Proficiency with EHR systems and medical office software
• Ability to manage fast‑paced, high‑acuity patient environments

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