Join MyCHN as a Medical Office Manager At MyCHN (Community Health Network) , we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value . Why You’ll Love Working Here Mission-driven, community-focused organization Supportive, team-based culture Opportunities for career growth and development The chance to make a real impact in underserved communities What You’ll Do & Bring As a Medical Office Manager, you’ll lead front office operations, drive patient experience, and ensure efficient scheduling and workflow to support high-quality, coordinated care. Key Responsibilities Oversee daily front desk operations and supervise Patient Service Specialists (PSS) Optimize provider schedules, patient flow, and appointment confirmation processes Monitor KPIs including productivity, collections, patient experience, and schedule utilization Ensure accurate registration, insurance verification, referrals, and payment collection Manage scheduling templates, minimize no-shows, and maintain strong patient retention Support staff training, onboarding, coaching, and performance feedback Resolve escalated patient concerns and ensure excellent service delivery Collaborate across departments to support care coordination and service integration Ensure compliance with HIPAA, OSHA, and organizational policies Maintain office operations including supplies, cleanliness, and overall clinic presentation Drive continuous improvement initiatives to enhance patient access and satisfaction What You Bring High school diploma or GED 2+ years of front office experience in a dental or healthcare setting (leadership or management preferred) Strong knowledge of scheduling, insurance verification, and patient access workflows Excellent leadership, communication, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Commitment to patient-centered care and service excellence Strong organizational skills with attention to detail and accountability Ready to Make a Difference? Join a compassionate, fast-paced team where your leadership and impact truly matter. #J-18808-Ljbffr
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