Job Description

Wellness Counseling LLC is a outpatient behavioral health practice that is focused on providing behavioral health services and substance abuse counseling for teens and adults, in a warm and inviting atmosphere. Our principals are respect, instilling hope, psycho-education and the highest degree of professionalism. Not only do we treat the underlying issue, but we educate each person along the way.

We are currently seeking a PART-TIME Medical Office Receptionist for afternoons 10am- 5pm, Monday through Thursday for up to 35 hours a week for our Livonia office. This position starts at $18 per hour and the rate will be re-assessed in 90 days. This position offers health benefit options, accrued vacation time, and 401K. In this role you will check-in patients, answer phone calls, collect co-pays. Other duties include the following:

• Reconcile patient accounts, outstanding balances, patient refunds and collections.
• Verify, update, and obtain patient insurance coverage
• Faxing, scanning and copying
• Scanning documents into the electronic chart
• Previous front desk, reception/receptionist, administrative assistant, or office experience preferred
• Knowledge of billing and insurance coverage is preferred
• Resolve problems of unpaid claims and aging invoicing
• Excellent organizational skills and ability to multitask
• Proficient computer skills and experience using Microsoft Office/ EMR
• Strong customer service and interpersonal communication skills
• High School Diploma required
• Bachelor’s Degree preferred
• An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred
• Responsible for closed case records
• Any other projects that the Office Manager may assign

EMR Used:

• Therapy Notes
• Purchasing office supplies
• Processing, accepting payments
• Submitting insurance claims
• Expense reports

Hours:

Monday-Thursday, No Weekends, No Holidays, Preferred time: 11am – 5pm, Monday through Thursday.

Minimum Qualifications:

• High School Diploma
• Two years of progressively working with BC/BS, Medicare, Workers Comp, and other Commercial insurances in a healthcare setting.
• Strong organizational and time management skills
• Adheres to insurance industry and patient confidentiality rules.
• Computer literacy with basic office software programs

Salary: starts at a minimum of $18.00 per hour based on experience

PLEASE NO PHONE CALLS, Fax or email resume and letter of interest to 734-785-8328. Applications without a resume will be declined.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

• 401(k)
• Health insurance
• Paid time off

Experience:

• Medical receptionist: 1 year (Preferred)

One Heritage Place, Suite 261
Southgate, MI 48195

About Us

Wellness Counseling LLC is a private outpatient behavioral health practice we offer Therapists, Counseling, Marriage Counseling, Couples Counseling, Psychologist, Counselor, Online Therapy, Online Counseling, Telehealth Counselor and Online Mental Health Services. Our principles are respect, instilling hope, psycho-education, and the highest degree of professionalism. Not only do we treat the underlined issue, but we educate each person along the way. Located in Southgate and Livonia, Michigan, we proudly serve the entire state of Michigan, including Garden City , Livonia , Northville , Plymouth , Westland and surrounding areas.

We accept Mental Health Related Auto Insurance Claims.

Sorry, we are not a Medicaid provider. Please contact (734)785-7711.

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