Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

VCA Animal Hospitals

Job Tags

Similar Jobs

Jackson HealthPros

Travel CT Tech - $1,869 to $2,069 per week in Danville, VA Job at Jackson HealthPros

 ...CT Tech Location: Danville, VA Agency: Jackson HealthPros Pay: $1,869 to $2,069 per week Shift Information: Nights...  ...Technologists (ARRT) certification ~ BLS certification ~ All Travelers must have REQUIRED certifications prior to start. ~ Consent... 

Preferred Healthcare Staffing

Licensed Clinical Social Worker (LCSW) - Acute Care Job at Preferred Healthcare Staffing

Physical Therapist (PT) - Acute Care PT Job Summary: We are looking for a talented Physical Therapist with acute care experience to work at an excellent healthcare facility in Eureka, California. This is a fantastic opportunity to build upon your physical therapy...

Lakes of the Four Seasons Property Owners Association

Director of Community Safety & Security Job at Lakes of the Four Seasons Property Owners Association

 ...Job Description Job Description Director of Community Safety & Security Lakes of the Four Seasons Property Owners Association is looking...  ...public safety agencies. Coordinate with the Community Manager and POA leadership on community safety initiatives and emergency... 

Ferrum College

Assistant Men's Soccer Coach Job at Ferrum College

 ...Assistant Men's Soccer Coach Department: Athletics Employment Type: Full-Time, 12-Month Staff Salary: $25,000$30,000 annually, commensurate with experience and qualifications Reports To: Head Men's Soccer Coach Who We Are? Ferrum College is a private... 

SERVPRO

Duct Cleaning Technician Job at SERVPRO

 ...0+ years of experience in customer service, restoration, and cleaning. We want to invest in you TODAY! The suitable candidate needs...  .... Communicate effectively with team members, clients, and subcontractors. Provide excellent customer service and ensure that clients...