Job Description

Job Description

Job Description

Position Summary

The Telecommunication Technician will be responsible for installs, maintenance, and repairs voice, data, and wireless communication infrastructure, including Inside Plant (ISP) and Outside Plant (OSP) structured cabling, fiber optic lines, routers, and switches. They work on-site, routing, dressing, terminating, and testing copper and fiber infrastructure to ensure optimal performance, troubleshooting outages, and providing customer service, often requiring physical labor at heights, outdoors, or in confined spaces.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

• Knowledge of telecommunications industry services, solutions and trends. 
• Establishe communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
• Route, dress, terminate, and label structured cabling (including Cat6, Cat6A, and single-mode/multi-mode fiber optics) for Inside Plant (ISP) backbones and Outside Plant (OSP) campus distributions.
• Execute Outside Plant (OSP) field operations, including routing cable through underground conduits, pulling through manholes/handholes, and managing aerial or direct-buried cable deployments.
• Install, mount, patch, label, and test network switches, wireless access points (WAPs), patch panels, and OSP weatherproof enclosures, NEMA boxes, and fiber distribution hubs.
• Perform precise OSP for outdoor high-strand-count cables, and install appropriate splice trays and dome enclosures.
• Execute precise cable management practices, ensuring proper bend radius, tension control, and neat dressing using Velcro straps in conformance with ANSI/TIA-568 (ISP) and ANSI/TIA-758 (OSP) standards.
• Perform comprehensive copper and fiber testing using advanced diagnostic tools (e.g., Fluke testers, OTDRs, and light meters) to certify bandwidth performance, mapping, and continuity across both ISP and OSP links.
• Build out telecommunications rooms (TR) by securely installing ladder racks, cable trays, conduits, wall-mount brackets, and strict ISP/OSP grounding and bonding infrastructure.
• Maintain customer rapport by listening to and resolving concerns and answering questions.
• Maintain safe work environment by following codes, standards, and legal regulations.
• Keep supplies ready by inventorying stock, placing orders, and verifying receipt.
• Update job knowledge by participating in educational opportunities and reading technical publications.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Must be detailed and safety oriented. 

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

• High School Diploma or GED equivalent required. 
• Minimum 3+ years of experience supporting telecommunications, structured cabling, wireless access point, desk phone, or network infrastructure installations is required. 
• Experience assisting with field coordination or installation efforts is preferred.
• OSHA Certificates for construction and general job site safety (trenching), CPR, manhole recovery.

Skill & Certification Requirements

• Structured Cabling Mastery: Expert routing, dressing, termination, and labeling of both Category (Cat5e, Cat6, Cat6A) copper wiring and single-mode/multi-mode fiber optic cabling.
• ISP Infrastructure: Precision deployment of Inside Plant (ISP) systems, including patch panels, 110/66 punch-down blocks, RJ-45 termination, ladder racks, and data center server rack cable management.
• OSP Infrastructure: Proficient execution of Outside Plant (OSP) operations, including aerial lines, underground conduit pulls, manhole/handhole routing, and installation of weatherproof NEMA enclosures. 
• Fiber Optic Splicing: Hands-on experience with fiber optic fusion splicing, mechanical splicing, and utilizing outdoor dome enclosures and splice trays.
• Diagnostic & Certification Testing: Advanced capability troubleshooting copper and fiber infrastructure using Fluke Versiv/DSX cable analyzers, OTDRs, light meters, and tone-and-probe kits to certify bandwidth and continuity.
• Hardware & Hardware Mounting: Professional installation and patching of active network equipment including switches, routers, wireless access points (WAPs), and VoIP desk phones.
• Grounding & Bonding: Strong understanding of telecommunications grounding, bonding, and surge protection standards for both indoor closets and outdoor distributions.
• Industry Standards: Strict adherence to BICSI best practices, ANSI/TIA-568 (ISP), ANSI/TIA-758 (OSP) standards, and National Electrical Code (NEC) regulations.
• Blueprints & Schematics: Ability to accurately read and interpret floor plans, T-drawings, line diagrams, and complex cable run lists.
• Confined Space & Heights: Certified or highly experienced in confined space entry (manholes, crawlspaces) and working comfortably at heights using ladders, scaffolding, and bucket trucks.
• Safety Protocols: Mastery of OSHA safety guidelines (regulation 29 CFR 1910.146), Lockout/Tagout (LOTO), personal protective equipment (PPE), and utility locating color codes.
• Field Coordination: Demonstrated capability to guide, train, and assign tasks to junior installation personnel under the direction of a Lead Engineer.
• Quality Assurance: Meticulous attention to detail regarding aesthetic cable dressing (avoiding over-tensioning, maintaining proper bend radius) and standardized labeling formatting.
• Computer skills; TMS, CVC, CAIRS, SharePoint, and Microsoft Office Suite.
• Able to attain confined space certification, and experience working in confined spaces (manholes) preferred.
• Ability to lift, carry, and move equipment weighing up to 50 lbs.
• Ability to stand, walk, bend, kneel, reach, and perform repetitive hand movements for extended periods.
• Ability to work in office, warehouse, telecommunications, and active installation environments.
• Ability to use ladders and perform installations above ceiling spaces or elevated mounting locations when required.
• LCI is an Equal Opportunity Employer Veteran/Disabled
• Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com

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